Do you suspect your Yahoo account is sending out spam?

May 31, 2017 | News & Tips

Recently, we’ve been reading – and have actually received from at least one of our clients – spam email generated from the client’s yahoo email account.

The following information is provided by Yahoo for action to take if you suspect your account may have been compromised:

http://help.yahoo.com/kb/index?locale=en_US&y=PROD_ACCT&page=content&id=SLN2544

Account is sending spam

Description

Account spam and compromise issues include:

  • My account was compromised or hacked.
  • Someone is using my account to send email.
  • My account shows strange sign-ins from other countries.
  • My password doesn’t work anymore.
  • Someone deleted information or changed my account information.
  • Someone changed my account information.
  • My contacts receive IMs or emails from me asking them to take an IQ quiz, offering a prize, or asking for money or their password.
  • I’m getting Failed Delivery, MAILER-DAEMON, or other email bounce messages.

Resolution

If you suspect that your Yahoo! account is being used to send spam messages, your account may be compromised. We strongly recommend these steps to correct the problem:

Reset your password – If your Yahoo! account’s password has been compromised, the fastest way to stop spam from being sent is to create a new, strong password.

Review your alternate email address

It’s important to ensure your account’s alternate email address has not been modified. If it has been, the party responsible for the spamming may be able to regain access to your account even after you changed your password.

If these steps do not resolve your issues, see this help article on what to do if your account continues to send spam.

Additional Information


 

In accordance with Title 17 U.S.C. Section 107, any copyrighted work in this message is distributed under fair use without profit or payment for non-profit research and educational purposes only. [Ref. http://www.law.cornell.edu/uscode/17/107.shtml]


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